Case-Mate Reviews

Case-Mate is a website that offers a variety of phone cases and accessories. They provide products for a range of phone models including Apple iPhone, Samsung Galaxy, and Google Pixel. In addition to phone cases, they also sell screen and lens protectors, MagSafe accessories, power stations, fast chargers, wireless chargers, charging cables, and other phone accessories.

The prices on Case-Mate can vary depending on the product. For instance, the Kate Spade New York Hollyhock MagSafe case for the iPhone 15 Pro Max is priced at $55 USD. Other products such as the Case-Mate Dog Collar AirTags Mount and the Case-Mate Card Holder with MagSafe are available at different prices, and you can see the price in your cart when purchased online.

Please note that prices may vary and it's always a good idea to check the website for the most accurate and up-to-date information. Also, Case-Mate offers a 20% discount on your first order when you join their email list or SMS program.

To return a product to Case-Mate, you need to follow these steps:

1. Request a Return or Exchange on the Case-Mate Brands website.
2. Once your order has shipped, you will be directed to the Case-Mate Returns/Exchange Center to process a return.
3. The Case-Mate Returns Center will guide you through the process. In most cases, a pre-paid return label will be provided so you can easily return your merchandise.
4. Case-Mate partners with Happy Returns by PayPal to offer box-free, printer-free, and sustainable returns. Start your return online, select the items you wish to return and tell them why.
5. For all Case-Mate items purchased through Costco Next, please submit a return request form through Costco Next’s customer service portal.

Please note that you may return items purchased on Case-Mate.com for any reason within the first 30 days from the date of shipment for a refund. However, shipping charges are not refundable. Certain items and order types may trigger this, and they are happy to assist if needed. If you need to replace an item due to a defect or damage, view their Warranty Policy to determine if you are eligible for a replacement. Please note that cloth masks, mask filters, and Cleanscreenz phone cleaning wipes are not eligible for a return for any reason due to the personal use nature of the product. If you feel the product is defective for any reason, please contact Customer Service within thirty (30) days of purchase.

Case-Mate is a brand that creates trendy, stylish, and functional smartphone cases and mobile accessories. They offer a variety of case designs for the newest smartphones such as iPhone 12, Samsung S20 FE 5G, and more. In addition to phone cases, they also sell screen protectors, cardholders, battery packs, and air tag cases for Apple and Android products. Case-Mate's products are known for their unique design options and durability. They have also begun to launch new cases made from plant-based materials and recycled plastics, taking steps towards producing sustainable products. They offer free shipping on orders over $35 and free express shipping on orders over $125. They also have a rewards program and offer a 30% student discount. Their tech accessories are charming and cute while also being able to withstand drops up to 10 feet. Case-Mate has also partnered with celebrities, such as Selena Gomez and Paris Hilton, and has been featured in media sources such as Forbes, Cosmopolitan, Popsugar, Hypebeast, or Elite Daily.

Case-Mate.com accepts all major credit or debit cards (Visa, American Express, Discover, Mastercard). In addition to these, you can also check out with PayPal, Apple Pay, Klarna (Buy Now, Pay Later) or BitPay. BitPay supports payment in various cryptocurrencies including Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Wrapped Bitcoin (WBTC), Dogecoin (DOGE), Litecoin (LTC), and 5 USD-pegged stablecoins (GUSD, USDC, USDP, DAI, and BUSD). BitPay operates just like any other payment method for users that want to pay with cryptocurrency, and is faster and safer than traditional payment methods. Crypto payments reduce high fees and increase payment transparency and efficiency. BitPay enables businesses like Case-Mate to accept cryptocurrency as a form of payment without having to buy, own or manage crypto.

Case-Mate's Return Policy allows you to return items purchased on Case-Mate.com for any reason within the first 30 days from the date of shipment for a refund. However, shipping charges are not refundable. The Case-Mate Returns Center will guide you through the process, and in most cases, a pre-paid return label will be provided so you can easily return your merchandise. They partner with Happy Returns by PayPal to offer box-free, printer-free, and sustainable returns. You can start your return online, select the items you wish to return and tell them why. Then, locate a Return Bar near you and use the QR code emailed by Happy Returns to complete your return drop-off in less than a minute. Certain items like cloth masks, Mask Filters, and Cleanscreenz Phone Cleaning Wipes are not eligible for a return for any reason due to the personal use nature of the product. If you feel the product is defective for any reason, you should contact Customer Service within thirty (30) days of purchase.

As for Case-Mate's Shipping Policy, standard shipping is free for domestic orders of $35 or more. Shipping is calculated after any product discounts have been applied to the order. All orders that ship internationally may be subject to duties and taxes. During checkout, you will pre-pay these charges. This helps to avoid any unexpected surprises once the package is delivered. Most standard delivery orders placed before 2 PM EST M-F will ship the same business day. During peak periods the order may ship the next business day. Orders processed with expedited shipping placed before 2 PM EST M-F will ship the same business day. Please note that UPS does not deliver on Saturday or Sunday for most orders. All orders are batch-processed during the day. Shipping confirmations are sent during the evening on the day your order is processed for shipping.